What are my payment options?
YubyJewelry.com accepts Visa, MasterCard, American Express, and Discover. YubyJewelry.com also supports checkout with as well as Paypal, checkout and International Checkout. All prices are in US funds. Orders may be made via our web site.
How do I return an item I purchased?
To return an item you have purchased follow these 4 easy steps.
1. Obtain the Return Authorization Number (RA#) by going to Customer Services
2. Package your return carefully.
3. Ship the contents as you received them, with insurance and a tracking number.
3. All returns packaged should be sent to our mailing adress
How long will I have to wait for a refund?
Once we receive your return, your credit card account will be credited for any payment you have made toward your purchase. The credit will be made within 8 business days of receipt and verification of the merchandise. Credits usually show up on the following
monthly billing cycle after the date of receipt. Please Note: Delivery charges are not refunded.
What kind of guarantee do you offer?
YubyJewelry.com wishes you to be satisfied with every purchase but we know that sometimes this is not the case. If you are not completely satisfied, you can return any order (except custom orders) for refund or exchange within 30 days of the date of shipment.
How is Sales Tax Calculated?
Sales Tax is always charged on the total order value including shipping and handling charges.
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About Jewelry.-
• Question 1: Is this item solid gold ?
• Gold filled or GF used to describe a specific form of gold plating, does not, as the term implies, mean that the item is filled with gold.
It refers to jewelry made of base brass or copper covered by sheets of gold bonded to the base by a mechanical process.
Gold filled is much more tarnish resistant and valuable compare to spray plated. It does not flake off, rub off or turn colors.
Gold filled jewelry is an economical alternative to solid gold jewelry! It is extremely long lasting and if taken care of will last you a lifetime.
• Question 2: How to take care of gold filled jewelry?
To store gold filled jewelry, wrap each piece separately in a soft cloth. Always remember to remove your jewelry before sleeping, bathing or exercising.Take jewelry off when using laundry or cleaning products. Do not wear your jewelry in hot tubs and swimming pools. NEVER clean it with bleach. Use jewelry cleaner and a soft cloth to clean your gold filled jewelry .Never use any harsh cleaners such as bleach or abrasives.
•
• Question 3: Why does gold have different colors?
•
Solid gold is a warm yellow. But when it be mixed with different metals, gold can be manufactured in a wide variety of colors-including pink, white, green, blue or gray-by.
Gold Filled: is an actual layer of gold-pressure bonded to another metal. Gold Filled is not to be confused with gold plating as filled literally has 100% more gold than gold plating. Gold filled is much more available and tarnish resistant. But please be aware it is not “solid gold”, Our recommended retail price is an estimate by us, this can vary between jewelers.
How to protect jewelry:
Do not wear your jewelry in hot tubs and swimming pools. Take jewelry off when using laundry or cleaning products. NEVER, clean it with bleach. Use jewelry cleaner and a soft cloth to clean your gold filled jewelry .If you do not have jewelry cleaner, you can use mild soap and warm water. Never use any harsh cleaners such as bleach or abrasives. To store gold filled jewelry, wrap each piece separately in a soft cloth. Lay herringbone chains flat so they do not kink. Always remember to remove your jewelry before sleeping, bathing or exercising.